How do I find the right care management software for my organisation?

Nalaka Withanage

Ensuring that a care management software is right for you can be a complicated task, as there are many so called ‘software experts’ who provide subpar care management software that doesn’t perform that tasks that you need.
To avoid these dodgy care management software providers, our advice is: don’t rush, do your research and pay attention to your gut instinct. Looking for the ‘perfect’ care management software provider is ideal, however, this may take longer than expected.

The most important considerations for choosing a care management software are to:

• Be clear on what your goals are and what you would like to achieve
• Create a brief for the care management software provider – so you can better compare quotes
• Look for a care management software provider that seems to really understand you and your business
• Check if they have the skillset, knowledge and are good at communicating
• Understand their background and check if they have relevant experience in your industry
• Look for the value that they would provide, rather than the lowest price you can find.