The #1 digital care coordination suite for healthcare providers

From care coordination to service delivery DC2Vue® offers clinical, operational, billing & claiming workflows all-in-one easy to use cloud suite so that you can deliver compliant quality care for less.

Deliver compliant quality care, for less.

The #1 digital care coordination suite for healthcare providers

DC2Vue® gives you care coordination, workforce efficiency and client engagement tools all-in-one easy to use cloud platform so that you can focus on what matters the most.
From care coordination to delivery DC2Vue® offers clinical, operational, billing & claiming workflows all-in-one easy to use cloud suite so that you can deliver compliant quality care for less.
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Plan, track and measure the activities that matters most to your service with DC2Vue

Choose your category

For Hospitals &
Specialist Clinics

For
Community Health

For
Home Care

For
NDIS

End-to-End Care Management suite for each stage of the client journey

End-to-End Care Management suite for each stage of the client journey

>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Intake & Registration
Reduce admin burdens and improve client experience with data-driven workflows
  • Contacts & Interactions
  • Referral management
  • Eligibility Checks
  • Informed consent
  • Patient education
  • AI Powered chatbots
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Care Planning
Create, review and track care plans for maximise service delivery and client outcomes
  • Care planning
  • Assessment templates
  • Budget planning
  • Tasks and Reminders
  • Electronic signatures
  • Case notes
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Service Delivery
Gain better control over team schedules and keep everything more organised
  • Scheduling & rostering
  • Shift Bidding
  • Progress Notes
  • Clinical Documentation
  • Secure Messaging
  • Discharge summary
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Billing & Claiming
Save time with automation, avoid human error and focus on what matters
  • Client invoicing
  • NDIS Claims
  • MBS/ DVA Claiming
  • DEX reporting
  • 15+ funding programs
  • Business intelligence
COMMITTED TO YOUR SUCCESS

Why Choose DC2Vue?

1:1 training, free migration, and a helping hand whenever you need it.

Our software enables care provider organisations to dramatically change the way they plan, deliver and measure the activities that matter most to their service and we’re excited to be part of their vision for improving client outcomes. DC2Vue's Customer Success Commitment is a set of promises from us to you. Across value, service, and trust, (unique in the care management sector) guarantee that you'll always be able to get what you need when you need it. You won't find an offer like this anywhere else.

Value

• Digital care coordination
• Multi-funding support
• Value-added templates & workflows

Service

• Free migration
• In-Depth Onboarding Consultation
• Two 1:1 training sessions per month

Trust

• Microsoft Azure security & compliance
• Expert deliverability
• Standards-based interoperability

Powerful features - Intuitive design

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Coordinate Care in one single workspace

Improve the patient journey by having a one patient record across multiple care settings.
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Organise your team 10x better with smart scheduling & rostering

Gain better control and visibility over team schedules and rostering to keep everything more organised.
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Save time with Automation

Take the hassle out of billing, invoicing and claiming processes. From generating invoices, payment requests, and capture costs based on support agreements, reconcile payments the system put many manual tasks on automation.

Testimonials

“We’re happy to welcome DC2Vue to Microsoft AppSource, which gives our customers access to great exposure to cloud customers around the globe. Microsoft AppSource offers partner solutions such as DC2Vue from Data Capture Experts to help customers meet their needs faster.”

Toby Bowers

General Manager, Business Applications Group, Microsoft Corp.

“DC2Vue provides a complete and integrated Triage, Community and Residential Mental Health digital solution for Bendigo Health Psychiatric Services across the Loddon Mallee Region. DC2Vue helps my clinicians achieve their objectives, by being able to go to one point for all clinical information, and be able to use that information with other service providers as well.”

Tim Lenten

Director of Nursing, Bendigo Health

“Everglow has been working with DCE over the last eight months to implement their DC2Vue client management system into our business. They have been professional, conscientious, timely and have always strived to provide quality work. We have been able to set up a good communication flow using Zoom which has ensured that our migration has been managed properly and deadlines are respected, as much as possible. Given the strong and professional collaboration by all the team, we went live on time with DC2Vue to refine and align to our business. This included the integration of their mobile application on both IOS and Android that our personal care workers use in the field. We look forward to a long term collaboration with DCE.”

Wayne Crase

Chief Executive Officer, Everglow Community Care Links Incorporated
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FAQs

  • What is digital care coordination?

    Most healthcare organisations generally define Care Coordination as ‘the deliberate organisation of patient care activities between two or more participants involved in a patient’s care, to facilitate the appropriate delivery of healthcare services’. Loosely, any time more than one person needs to work on treating a patient, they will need to coordinate with each other to provide the care the patient needs. Care coordination helps to achieve consistency of care. It does this through clear communication, linkages and collaborative integrated care planning between carers or even entirely separate teams, such as between acute and community-based services.

    Digital care coordination is the digitisation of these services: communication, documentation, and collaborative care across multiple departments and between many staff and patients, seamlessly. For more information, check out our article, here:

  • Who would benefit from DC2Vue?

    Hospitals and specialist clinics, community healthcare organisations, home care and NDIS providers all utilise the features of DC2Vue today. Acute care, mental health, emergency, and many other departments all gain valuable time by the number one care coordination suite.

    Most importantly – patients benefit the most from digital care coordination. Patients have access to all of the information they need regarding their treatment and care, in one easy-to-use interface.

  • How does DC2Vue work?

    Our cloud-based suite provides a single patient view across departments for any clinician treating a patient, securely. Further, the suite provides smart scheduling, complete electronic patient records, automated statutory reporting, task workflow management, and more. This leads to exceptional patient engagement and improved communications.

  • What services does DC2Vue support?

    Some of the most services such as acute care, mental health, and emergency are all supported in DC2Vue.

  • What funding types are supported?

    DC2Vue supports many funding sources, including:


    • Community Home Support Program (CHSP)
    • National Disability Insurance Scheme (NDIS)
    • Victorian Integrated Non-Admitted Health (VINAH)
    • Victorian Drug and Alcohol Collection (VADC)
    • Home & Community Care (HACC)
    • Department of Veteran’s Affairs (DVA)
    • Community & Women’s Health (C&WH)
    • Palliative Care Outcomes Collaboration (PCOC)

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Check out our short demo to see how teams get more done with DC2Vue®. Then, sign up for your free 14-day trial.

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Care Management Software FAQs

  • How do I find the right care management software for my organisation?

    Ensuring that a care management software is right for you can be a complicated task, as there are many so called ‘software experts’ who provide subpar care management software that doesn’t perform that tasks that you need.
    To avoid these dodgy care management software providers, our advice is: don’t rush, do your research and pay attention to your gut instinct. Looking for the ‘perfect’ care management software provider is ideal, however, this may take longer than expected.

    The most important considerations for choosing a care management software are to:

    • Be clear on what your goals are and what you would like to achieve
    • Create a brief for the care management software provider – so you can better compare quotes
    • Look for a care management software provider that seems to really understand you and your business
    • Check if they have the skillset, knowledge and are good at communicating
    • Understand their background and check if they have relevant experience in your industry
    • Look for the value that they would provide, rather than the lowest price you can find.

  • Why is DC2Vue different from other Care Management software in Australia?

    DC2Vue is a care management software provider in Australia, trusted by over 6000+ users who use our platform technology to plan, track and measure the activities that matter most to their services.
    Our mission is simple – To provide health care providers in Australia with robust and responsive digital healthcare solutions to increase efficiency, ensure compliance while reducing operational costs. We are on a mission to transform healthcare, especially in the care delivery sector with powerful digital solutions empowering the workforce to improve the quality of care with cutting-edge digital technology.

  • What areas do you provide care management software for?

    We’ve provided care management software solutions to over +6000 users across Australia, and the main areas that we do a lot of work with are NDIS, Home Care, Community Health, Hospitals & Specialist clinics, and clinical Mental Health service providers.

  • How soon can I expect results?

    In truth, this varies, as it can depend on the client, the brief, their service area, the size of the organisation, and the available budget. However, you should allow for:

    • 1-2 weeks of training
    • 2 weeks of data migration (if required)

  • How much care management suite like DC2Vue cost?

    DC2Vue essentially sells skill, talent, investigative and logical thinking, along with lots of experience.
    We offer 100% transparent pricing, which you are able to see here.

    The packages that we offer are designed to best suit your organisation, based on the size and requirements:

    • Starter
    • Growth
    • Corporate
    • Enterprise
  • When comparing a care management software in Australia, what warning signs should I be aware of?

    Investing in care management software helps to define the future growth of your organisation. This means ensuring that when you hire a care management software provider, you are able to have the best people with years of experience working with you, to help maximise the quality of care that you provide to your clients, as well as make it easier for your care workers to focus on what matters most.
    Hiring the wrong software provider is bad for your organisation, as it will slow down and complicate your daily tasks, which can lead to having stressed-out care workers who might provide low quality of care to your clients.

    Make sure to be wary of software provider who show any of these warning signs:

    • Overhyped promises
    • Projections that are too good to be true
    • No real interest in your organisation model or clients
    • Lack of enthusiasm for your project
    • Long term, onerous contracts
    • Numerous bad reviews online
  • What size businesses do you work with?

    We work with organisations of all sizes in health and community care sector.

  • What is Care Management Software and how it can help my business?

    Care management software provides your organisation with one central location to digitally store and track all client data. This includes things like contact information, case notes, appointment scheduling and history, client communications, and billing. This makes it easier for care workers to use and faster to access client information digitally, all in one place, rather than having to use paper.

  • What are the benefits of using cloud based care management software over on-premise software?

    One of the main differences is that cloud-based care management software stores all information on the Internet (the cloud), which is then backed up by premium security data centres, like the Microsoft Azure platform.

    Whereas, ‘On premise’ care management software stores all your data on physical servers that are on your medical practice site, and server management either remains your responsibility or outsourced to an IT provider.

    Cloud-based care management software is considered to be better than on-premise due to its flexibility, reliability and security, cloud removes the hassle of maintaining and updating systems, allowing you to invest your time, money and resources into fulfilling your core organisational goals and improving the quality of care for your clients.

  • Do you only provide Care management software for Australian providers?

    We support care providers in Australia and organisations with a global presence.