Patient referral management in healthcare faces issues, including communication gaps, outdated technology, and inconsistent referral data. These problems can lead to lost referrals and delayed care. Ignoring challenges in patient referral management, including network leakages, risks to patient safety, operational efficiency, and organisational reputation. Such issues also threaten regulatory compliance and cause revenue loss from patients exiting the network. Thus, resolving these problems is crucial for patient retention, service quality, and organisational stability. Overcoming these challenges requires the implementation of an efficient referral management workflow, improved communication protocols, and standardised referral information.