Menu
Switching systems doesn’t have to be complicated. Our expert team will guide you through the entire process—from data migration and training to full system integration.
We understand that switching to a new health tech platform can feel daunting. At DC2Vue, our proven process ensures that your organisation transitions smoothly, with minimal disruption and complete confidence. Whether you’re managing financial, clinical, or operational functions, our expert team is here to guide you every step of the way, ensuring your existing processes are not only protected but also enhanced.
Here’s how we make it happen – deploy it once and connect all:
STEP ONE
We begin by understanding your organisation’s unique requirements. Our team collaborates closely with you to design a comprehensive migration plan that aligns with your goals while ensuring business continuity.
STEP TWO
With a clear plan in place, our team ensures that your migration is executed with precision. We work behind the scenes to integrate DC2Vue seamlessly into your current infrastructure, minimising downtime and operational disruption.
STEP THREE
We provide comprehensive training for your staff to ensure they feel confident using DC2Vue. Our user-friendly interface and hands-on training approach will help your team transition smoothly to the new system.
STEP FOUR
Once DC2Vue is live, we provide continuous support to keep your system running at its best. From proactive health checks to 24/7 support, we’re committed to your success long after go-live.
At DC2Vue, we don’t just help you switch—we partner with you for the long term. Our multilevel account management process ensures your success, from strategic oversight to ongoing service delivery.
Here’s what you can expect once you’re on board:
Account Director/Manager: Your main point of contact for strategic direction, relationship management, and ensuring long-term value. They will provide annual reporting, manage third-party relationships, and oversee your contract, ensuring your vision is realised.
Offers both strategic and tactical oversight, ensuring that project delivery aligns with your goals. They will provide governance across your portfolio and offer long-term technical advice, ensuring continued alignment with your organisational needs.
Focused on operational success, they manage day-to-day project delivery, keeping stakeholders informed and ensuring everything runs to scope, schedule, and budget. They also address risks and issues promptly.
Our dedicated service support team provides operational support and enhancements post-project. From ongoing training to helpdesk support, we’re with you to ensure the continued success of your system.
We understand the concerns that come with change, especially in healthcare. That’s why we’ve designed our transition process to be as seamless and secure as possible. Here are some key reasons to trust DC2Vue with your digital transformation:
Our leadership team has successfully transformed healthcare systems across Australia, and we bring that expertise to every project.
DC2Vue is fully compliant with the highest standards in data security and privacy, including ISO 27001 and HIPAA, ensuring that your patient data is always protected.
With 24/7 support and continuous monitoring, we ensure your system runs smoothly long after implementation.
We tailor every solution to fit your organisation’s specific needs, ensuring that the switch to DC2Vue enhances your operations without disrupting them.
Ready to Make the Switch?
Data Capture Experts Pty Ltd
ABN. 62 152 779 452
Level 6, 1 Queens Rd, Melbourne VIC 3004, Australia
(03) 9863 7644
©️ 2011-2024 Data Capture Experts Pty Ltd. All Rights Reserved (ABN. 62 152 779 452) | Privacy Policy | Terms & Conditions
