What is digital care coordination?

Nalaka Withanage

Most healthcare organisations generally define Care Coordination as ‘the deliberate organisation of patient care activities between two or more participants involved in a patient’s care, to facilitate the appropriate delivery of healthcare services’. Loosely, any time more than one person needs to work on treating a patient, they will need to coordinate with each other to provide the care the patient needs. Care coordination helps to achieve consistency of care. It does this through clear communication, linkages and collaborative integrated care planning between carers or even entirely separate teams, such as between acute and community-based services.

Digital care coordination is the digitisation of these services: communication, documentation, and collaborative care across multiple departments and between many staff and patients, seamlessly. For more information, check out our article, here: